Common payment issues
1. Payment did not go through
Fix:- Check your bank account has enough money
- Try again with a different bank account
- Make sure the routing and account numbers are correct
2. Payment not showing on your account
Fix:- Wait 1 to 3 business days for it to post
- Check your bank to see if the money was pulled
- Call 1-866-453-2636 if it’s been more than 3 days
3. Autopay failed
Fix:- Log in to milestonecard.com
- Update your bank details
- Make a manual payment right away
- Turn autopay back on
4. Late payment fee
Fix:- Pay the past-due amount now
- Call customer service and ask for a one-time fee waiver
- Set up autopay to avoid future late fees
5. Returned check or NSF
Fix:- Your bank refused the payment
- Add money to your bank and try again
- You may see a returned payment fee
How to make a payment
1
Log in to milestonecard.com
Use your username and password.
2
Click Payments
Find it in your account menu.
3
Enter payment amount
Choose minimum, statement balance, or a custom amount.
4
Select bank account
Or add a new one with your routing and account numbers.
5
Confirm payment
You will see a confirmation number. Save it.
Other ways to pay
- Phone: Call 1-866-453-2636
- Mail: Send a check to the address on your statement
- Autopay: Set it up once and forget it